Your car. Ready when you are.
Valetzo turns traditional valet parking into an on-demand service. Drive up, hand your keys to a human attendant and go. When you're ready to leave, request your car through the Valetzo app or by SMS and tell us exactly how many minutes from now you want it waiting at the pickup zone.
Valet without the wait
The familiar human valet experience, upgraded with on-demand retrieval, digital payment and live operations.
1. Hand over your keys
Drive into the Valetzo zone. The attendant checks in your car, confirms your mobile number and stores the vehicle securely.
2. Request it back
When you're ready to leave, use the app or send an SMS and choose how many minutes from now you want the car at pickup.
3. Walk out and drive away
Valetzo coordinates the attendant, tracks the retrieval and tells you when the car is waiting in the pickup zone.
Customer app experience
Customers can request a vehicle in advance, track the retrieval and pay without stopping at a counter.
Checked in 6:18 PM · Bay B14
Select the time you expect to reach the pickup zone.
Visa •••• 4421 · Automatic payment enabled
Estimated arrival: 4 minutes · Attendant: Daniel
Parking Bay B14 → Ramp 2 → Lobby Drive → Pickup Zone 2
$24.00 charged to Visa •••• 4421
Valet manager app
Every retrieval request reaches the operations team instantly, with staff assignment, payment state and pickup target.
Daniel · Priya · Marco
Pickup target 9:49 PM · App · Paid
Bay B14 · Level B2
Daniel is moving the vehicle to Pickup Zone 2.
83 stored · 4 retrieving · 2 ready · 1 delayed
Complete valet operator portal
Know exactly how many cars are stored, where they are, what is being retrieved, who is working and how the operation is performing.
Live Operations Dashboard
Friday 7 August 2026 · 9:47 PM
36 bays currently available. Forecast peak occupancy: 91% at 10:20 PM.
| Vehicle | Plate | Bay | Check-in | Customer | Payment | Status | Attendant |
|---|---|---|---|---|---|---|---|
| Audi Q5 | ABC-247 | Pickup 2 | 6:18 PM | App | Paid | Waiting | Daniel |
| BMW X3 | KTR-912 | C03 | 7:02 PM | SMS | Paid | Retrieving | Marco |
| Tesla Model Y | TSL-441 | A08 | 7:44 PM | App | Paid | Retrieving | Priya |
| Lexus RX | LEX-728 | B22 | 9:41 PM | App | Pending | Stored | Sam |
| Mercedes C200 | MER-018 | B31 | 5:52 PM | SMS | Paid | Stored | — |
History, performance and financial reports
Every check-in, vehicle movement, retrieval, payment and handover is recorded for management, customer service and operational review.
Management reporting
Review cars handled by day, revenue, average dwell time, retrieval performance, peak periods, parking utilisation, payment mix and staff productivity.
Complete vehicle history
Search by registration, customer mobile, ticket number, date, venue or attendant and see a complete audit trail from key handover to vehicle return.
Sample history report
Managers can filter, search and export operational history for finance, service review and incident investigation.
| Date | Ticket | Vehicle | Plate | Check-in | Requested | Ready | Retrieval | Dwell | Payment | Amount | Status |
|---|---|---|---|---|---|---|---|---|---|---|---|
| 07 Aug | VZ-10428 | Audi Q5 | ABC-247 | 6:18 PM | 9:41 PM | 9:46 PM | 5m 12s | 3h 28m | App | $24.00 | Completed |
| 07 Aug | VZ-10427 | BMW X3 | KTR-912 | 7:02 PM | 9:44 PM | 9:51 PM | 6m 48s | 2h 49m | SMS | $26.00 | Completed |
| 07 Aug | VZ-10426 | Tesla Model Y | TSL-441 | 7:44 PM | 9:43 PM | 9:49 PM | 5m 56s | 2h 05m | App | $22.00 | Completed |
| 07 Aug | VZ-10425 | Lexus RX | LEX-728 | 9:41 PM | — | — | — | — | App | — | Stored |
Multi-site ready
Operators can manage multiple hotels, restaurants, hospitals or event locations under a single Valetzo account.
Staff performance
Track vehicles handled, average retrieval time, late retrievals, shift activity and handover accountability by attendant.
Audit trail
Record who accepted the keys, where the vehicle was stored, who moved it, payment state and the final customer handover.
Bring valet parking into the on-demand era.
Valetzo combines human valet attendants, app and SMS retrieval, background payments, live customer updates and a complete operations portal in one platform.